Frequently Asked Questions
Everything you need to know about your gear and your order.
How long does shipping take for sports equipment?
Standard delivery typically takes 3-5 business days. We also offer express next-day delivery for athletes who need their gear urgently.
What is your return policy for running shoes?
We offer a 30-day return policy. Items must be in their original packaging and in an unworn, 'as new' condition to qualify for a full refund.
Do you offer international shipping?
Yes, Start Fitness ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your specific location.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking link so you can monitor your package's journey to your door.
Are the products on your site genuine?
Absolutely. We are authorized retailers for all the brands we carry, including Adidas, Nike, and Asics, ensuring 100% authenticity.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and interest-free installment options like Klarna for larger equipment purchases.