Returns & Exchanges
At Start Fitness, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return period for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your sports gear is exchanged or refunded quickly.
Initiate Your Return
Log in to our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Place the unused products, including all original tags and shoe boxes, into a secure shipping bag to prevent damage during transit.
Generate Shipping Label
Choose your preferred courier through our portal to download and print a prepaid shipping label or receive a digital QR code for drop-off.
Refund or Exchange Processing
Once our warehouse team receives and inspects your return, we will process your refund or dispatch your replacement exchange within 3-5 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing